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1

Measuring quality performance between public and private hospitals in Malaysia

Ahmed, Selim, Abd Manaf, Noor Hazilah, Islam, Rafikul

Journal:

International Journal of Quality and Service Sciences

Year:

2017

Language:

english

File:

PDF, 372 KB

english, 2017

2

Effects of Six Sigma initiatives in Malaysian private hospitals

Ahmed, Selim, Abd Manaf, Noor Hazilah, Islam, Rafikul

Journal:

International Journal of Lean Six Sigma

Year:

2018

Language:

english

File:

PDF, 169 KB

english, 2018

3

The identity and role of stakeholders in the medical tourism industry: state of the art

Kamassi, Ahmed, Abd Manaf, Noor Hazilah, Omar, Azura

Journal:

Year:

2020

File:

PDF, 596 KB

2020

4

Measuring Lean Six Sigma and quality performance for healthcare organizations

Ahmed, Selim, Abd Manaf, Noor Hazilah, Islam, Rafikul

Journal:

International Journal of Quality and Service Sciences

Year:

2018

Language:

english

File:

PDF, 164 KB

english, 2018

5

Effect of Lean Six Sigma on Quality Performance in Malaysian Hospitals

Ahmed, Selim, Abd Manaf, Noor Hazilah, Islam, Rafikul, Callanan, Ian

Journal:

International Journal of Health Care Quality Assurance

Year:

2018

Language:

english

File:

PDF, 952 KB

english, 2018

6

Quality management in Malaysian public health care

Hazilah Abd. Manaf, Noor

Journal:

International Journal of Health Care Quality Assurance

Year:

2005

Language:

english

File:

PDF, 191 KB

english, 2005

7

Hospital waiting time: the forgotten premise of healthcare service delivery?

Ir M., Datuk, Johari Dato Mohd Ghazali, Roslan, Hazilah Abd Manaf, Noor, Hassan Asaari Abdullah, Abu, Abu Bakar, Azman, Salikin, Faisal, Umapathy, Mathyvani, Ali, Roslinah, Bidin, Noriah, Ismefariana

Journal:

International Journal of Health Care Quality Assurance

Year:

2011

Language:

english

File:

PDF, 174 KB

english, 2011

8

Medical tourism service quality: finally some empirical findings

Manaf, Noor Hazilah Abd, Hussin, Husnayati, Kassim, Puteri Nemie Jahn, Alavi, Rokiah, Dahari, Zainurin

Journal:

Total Quality Management & Business Excellence

Year:

2015

Language:

english

File:

PDF, 105 KB

english, 2015

9

Patient Satisfaction as an Indicator of Service Quality in Malaysian Public Hospitals

Hazilah Abd Manaf, Noor, Siew Nooi, Phang

Journal:

Asian Journal on Quality

Year:

2009

Language:

english

File:

PDF, 308 KB

english, 2009

10

Critical factors of service quality in a graduate school of Malaysia

Hazilah Abd Manaf, Noor, Ahmad, Khaliq, Ahmed, Selim

Journal:

International Journal of Quality and Service Sciences

Year:

2013

Language:

english

File:

PDF, 201 KB

english, 2013

11

Satisfaction among Gen Y patients

Hazilah Abd Manaf, Noor, Mohd, Dinon, Abdullah, Kalthom

Journal:

International Journal of Islamic and Middle Eastern Finance and Management

Year:

2010

Language:

english

File:

PDF, 90 KB

english, 2010

12

Inpatient satisfaction: an analysis of Malaysian public hospitals

Hazilah Abd Manaf, Noor

Journal:

International Journal of Public Sector Management

Year:

2012

Language:

english

File:

PDF, 201 KB

english, 2012

13

Country perspective on medical tourism: the Malaysian experience

Abd Manaf, Noor Hazilah, Hussin, Husnayati, Jahn Kassim, Puteri Nemie, Alavi, Rokiah, Dahari, Zainurin

Journal:

Leadership in Health Services

Year:

2015

Language:

english

File:

PDF, 468 KB

english, 2015

14

Development and validation of patient satisfaction instrument

Hazilah Abd Manaf, Noor, Mohd, Dinon, Abdullah, Kalthom

Journal:

Leadership in Health Services

Year:

2012

Language:

english

File:

PDF, 178 KB

english, 2012

15

Patient Satisfaction as An Indicator of Service Quality In Malaysian Public Hospitals

Hazilah Abd Manaf, Noor, Siew Nooi, Phang

Journal:

Asian Journal on Quality

Year:

2007

Language:

english

File:

PDF, 108 KB

english, 2007

16

Malaysian graduates' employability skills enhancement: an application of the importance performance analysis

Hamid, Mohamad Shukri Abdul, Islam, Rafikul, Hazilah, Abd Manaf Noor

Journal:

Journal for Global Business Advancement

Year:

2014

Language:

english

File:

PDF, 302 KB

english, 2014

17

Practice follows structure: QM in Malaysian public hospitals

Mi Dahlgaard‐Park, Su, Manaf Noor Hazilah, Abd

Journal:

Measuring Business Excellence

Year:

2009

Language:

english

File:

PDF, 184 KB

english, 2009

18

Preparedness for hospital practice in assuring quality of care

Abd Manaf, Noor Hazilah, Mohd Ghazali, Roslan Johari Dato, Mohd Borhan, Nor Filzatun, Omar, Azura, Mohd, Dinon, Adewale, Abideen Adeyemi, Ismail, Izhairi, Abdul Hamid, Zabeda

Journal:

The TQM Journal

Year:

2016

Language:

english

File:

PDF, 183 KB

english, 2016

19

SOCIODEMOGRAPHIC, LIFESTYLE AND HEALTH DETERMINANTS OF SUICIDAL BEHAVIOUR IN MALAYSIA

Cheah, Yong Kang, Azahadi, Mohd, Phang, Siew Nooi, Abd Manaf, Noor Hazilah

Journal:

Psychiatry Research

Year:

2018

Language:

english

File:

PDF, 546 KB

english, 2018

20

Vigorous and moderate physical activity among overweight and obese adults in Malaysia: Sociodemographic correlates

CHEAH, Yong Kang, AZAHADI, Mohd, PHANG, Siew Nooi, ABD MANAF, Noor Hazilah

Journal:

Obesity Medicine

Year:

2019

Language:

english

File:

PDF, 809 KB

english, 2019

21

Vigorous and moderate physical activity among overweight and obese adults in Malaysia: Sociodemographic correlates

CHEAH, Yong Kang, AZAHADI, Mohd, PHANG, Siew Nooi, ABD MANAF, Noor Hazilah

Journal:

Obesity Medicine

Year:

2019

File:

PDF, 809 KB

2019

22

Assessing top management commitment, workforce management, and quality performance of Malaysian hospitals

Ahmed, Selim, Manaf, Noor Hazilah Abd, Islam, Rafikul

Journal:

International Journal of Healthcare Management

Year:

2019

Language:

english

File:

PDF, 1.04 MB

english, 2019

23

Sociodemographic, Lifestyle, and Health Factors Associated With Depression and Generalized Anxiety Disorder Among Malaysian Adults

Cheah, Yong Kang, Azahadi, Mohd, Phang, Siew Nooi, Abd Manaf, Noor Hazilah

Journal:

Journal of Primary Care & Community Health

Year:

2020

File:

PDF, 125 KB

2020

24

Sociodemographic factors associated with consumption of confectionery among obese and non-obese adults: A secondary analysis

Cheah, Yong Kang, Azahadi, Mohd, Mohamad Nor, Noor Safiza, Phang, Siew Nooi, Abd Manaf, Noor Hazilah

Journal:

Obesity Research & Clinical Practice

Year:

2020

File:

PDF, 487 KB

2020

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